Appointments

Appointments System

Nambour, Woombye and Palmwoods clinics all run an appointment system. We will ,however, fit in urgent cases if there is a medical need according to priority. Sick children will always be seen with a high priority.

You can make an appointment with your doctor by telephoning any surgery. Appointments at all clinics are made at 10 minutes intervals so you can normally expect to spend that long with your doctor.

Please remember when making your appointment to advise reception staff if you need extra time which we then call a "long" appointment.

We do our best not to keep people waiting. We are all aware of this and try to adhere to appointment times. Despite our best efforts we do recognize that doctors sometimes run behind time. This is mostly due to a patient requiring urgent medical attention or when we have to deal with complex or multiple medical problems. We regret any inconvenience caused to patients when we are behind with our appointments.

Telephone advice

Doctors may be contacted by phone during normal surgery hours. If the doctor is with a patient you call will be logged and the doctor asked to phone you back as soon as is convenient.