Appointments and After Hours care

Appointments System

Nambour, Woombye and Palmwoods clinics all run an appointment system. We will ,however, fit in urgent cases if there is a medical need according to priority. Sick children will always be seen with a high priority.

You can make an appointment with your doctor by telephoning any surgery. Appointments at all clinics are made at 10 minutes intervals so you can normally expect to spend that long with your doctor.

Please remember when making your appointment to advise reception staff if you need extra time which we then call a "long" appointment. Examples might include insurance or employment medicals, procedures or complex/multiple medical problems. Please ensure a separate appointment is made for each family member wishing to be seen.

It is not always necessary to see your doctor for an appointment. Our nurses are available for warfarin tests (INR's), dressings, injections and other minor procedures. Please notify the receptionist when making your appointment.

Waiting Times

We do our best not to keep people waiting. We are all aware of this and try to adhere to appointment times. Despite our best efforts we do recognize that doctors sometimes run behind time. This is mostly due to a patient requiring urgent medical attention or when we have to deal with complex or multiple medical problems. You can help us by booking longer appointments if you feel extra time is needed. We regret any inconvenience caused to patients when we are behind with our appointments.

Sickness certificates

Please note a certificate can only be issued after an appointment with a doctor and can not be back dated so please make an appointment.

After Hours Care

If you have an URGENT medical problem outside of normal working hours then telephone 1300 550 911 to contact a doctor. This practice subscribes to Family Care After Hours Service who are based at Caloundra Public Hospital. F.C.M.S are a fully accredited service. Click here to view their website